Intelliware Development Inc.
HQ: Toronto, ON
Employees: 51-200

Intelliware teamed up with Fundserv to develop a client facing messaging system

Fundserv launches the investment industry’s first industry-wide secure messaging infrastructure

Toronto, Canada. April 7, 2016 Fundserv has teamed up with Intelliware Development to fundserv_logorelease their very own client-facing messaging system, messageserv provides the investment industry with a secure messaging solution, allowing distributors, advisors and fund manufacturers to securely exchange information related to the end investor.

messageserv allows distributors and manufacturers to leverage Fundserv’s secure private network for communication, providing a higher level of certainty and security around investor data. The latest release of messageserv expands communications between distributors and manufacturers.

“We’ve only begun to scratch the surface of messageserv’s full potential,” said Robert Smuk, President and CEO of Fundserv. “Based on customer demand, messageserv has moved from pilot into full production, and we have a healthy pipeline of ideas to make it an even more valuable tool.”

Key features include:

  • Expanded support for “Not in Good Order” (NIGO), letter of indemnity (LOI) and general inquiry messages.
  • Ability to forward and recall messages.
  • Ability to attach and exchange soft copies of documents.
  • Built-in escalation for unanswered messages.
  • Automatic follow-up reminders through alerts.
  • End-to-end audit trail.

“Intelliware forged a great development partnership with Fundserv,” said Keith Shiner, Vice President, Financial Services of Intelliware Development. “Our Agile co-team approach allowed us to deliver a high quality web and tablet-friendly product in concert with hands-on knowledge transfer on all aspects of the project. Fundserv is in a position to evolve messageserv with shortened release cycles, meeting the demands of their clients.”

messageserv is an industry-driven solution, powered by time stamping, reminders, multi-party communications and a built-in audit trail. Distributors and manufacturers now have an increased line of sight on error corrections involving their advisors.

To learn more about Fundserv and messageserv, please visit or call 1-800-267-3526.

About Fundserv

We connect the Canadian investment management industry, ensuring every trade is processed timely, accurately and securely. Fundserv’s goal is to reduce time, cost and risk while improving the ease of doing business, so that its clients can focus on what matters most to their business. Fundserv delivers reliability, innovation and thought leadership to the investment industry.

About Intelliware Development Inc.?

Intelliware is a custom software development services provider based in Toronto, Canada. Using an Agile approach, Intelliware offers high velocity, reliable software services to deliver high quality software for its clients. Intelliware is engaged as a technical partner by a wide range of local, national and global organizations in sectors that span Financial Services, Healthcare, Retail, Manufacturing and Government.

For more information, visit